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My USC Sumter

Student Assistance Program

The Student Assistance Program (SAP) is a USC Sumter sponsored benefit that offers the support and resources you need to address personal or school-related challenges and concerns. It’s confidential and free to you and your household family members.

How Does It Work?

Reasons to call: stress, depression, school or work-related concerns, alcohol and drug use/abuse, marital difficulties, parenting, grief and loss, or preventative. When students and family members call the SAP, they are offered a face-to-face, telephonic or virtual counseling session in which a thorough assessment can be conducted by a licensed, experienced clinician in their area. SAP is short-term, solution-focused therapy so not all issues will be resolved within the SAP model and may need to be referred to other resources.

Initial phone call to SAP.

Available 24/7/365 by calling:

Meet with counselor for assessment (1-2 sessions)

  • Short-Term Solution-Focused Counseling

Based on detailed assessment for which short-term therapy recommended, go forward with additional sessions under SAP model.

  • Referral to Appropriate Resource(s)

Based on detailed assessment for which issue determined to be long-term, referred out of SAP for therapy and/or appropriate resources.

Other Services Available

  • 7 content divisions: Parenting, Aging, Balancing, Thriving, Living, Working, and International
  • Monthly Online Seminars and eLearning courses with certificates of completion
  • Searchable databases and resource links for child care providers, elder care and related services, adoption resources, attorneys, certified financial planners, pet sitting, private and public high schools and colleges, and volunteer opportunities
  • Over 100 streaming audio files and 100 video files covering a range of health topics
  • Savings Center: discount shopping program offering up to 25% discounts on name-brand items
  • Relocation Center: an interactive program that allows users to preview communities across the U.S.
  • Free financial counseling appointments
  • Issues addressed include bankruptcy, budgeting for college and living expenses, and more
  • Educational materials and financial worksheets provided prior to appointments
  • 40 financial calculators available online
  • ID theft recovery through credit monitoring
  • Discounted credit reports
  • Free telephonic legal advice
  • Free 30-minute appointment for legal consultation with a local attorney
  • In most cases, 25% discount on ongoing legal services
  • Legal forms available to download (such as wills, request for death certificate, etc.)
  • Online legal encyclopedia
  • Does not cover disputes or actions involving employer, SAP or business issues


  • Online tools, such as recorded webinars and self-help articles
  • Direction to in-the-moment support for more distressing issues
  • MYportal access to Work-Life & Student portals
  • Login credentials remain the same as they are for

Username: uscsumter

Password: fireant